The Facts of the Recent Pet Food Recall

In order to satisfy the FDA’s inquiry, Diamond believed it to be in the best interest of the pets, pet parents and Diamond to voluntarily recall the product with the listed production codes.

Earlier today, to clear up confusion and misunderstanding, I had a conversation with the regional Diamond representative that covers our Connecticut area. Diamond is the pet food manufacturer in Gaston, S.C, that has been the center of attention with the recent pet food recall.

Diamond Pet Food has issued a voluntary recall of dry pet food due to potential salmonella contamination. The recall has affected the following brands that were manufactured in their Gaston, S.C. plant. All bags with production codes of “2” or a “3” in the 9th position AND an “X” in the 10th or 11th position and/or “best before” dates of December 9, 2012 through April 7, 2013 are part of the recall.

Wellness Complete Health® Super5Mix® Large Breed Puppy, 15 lb. and 30 lb. bags and 5 oz. sample bags with best by dates of JAN 9 2013 through JAN 11 2013.

  • Chicken Soup for the Pet Lover’s Soul
  • Canidae
  • Country Value
  • Diamond
  • Diamond Naturals
  • Natural Balance
  • Premium Edge
  • Professional
  • 4Health
  • Taste of the Wild
  • Wellpet

The food was distributed to the following locations:

  • Alabama
  • Florida
  • Georgia
  • Indiana
  • Kentucky
  • Massachusetts
  • Maryland
  • Michigan
  • Mississippi
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Virginia
  • Canada


In order to satisfy the FDA’s inquiry, Diamond believed it to be in the best interest of the pets, pet parents and Diamond to recall the product with the listed production codes.

Village Critter Outfitter receives some its food from a distribution center in Pennsylvania. From the start of the recall, we have diligently checked the bags for the above codes and have found none to have been affected. If there is any doubt at all, please double check the codes on your pet’s food for the above dates. If you purchased one of the above brands at our store and you suspect any bad products were purchased, feel free to reach out to us for any assistance.

Until we can get product back into the store, we have other excellent choices that your pet should do well with. We have always encouraged introducing variety into your pet’s diet.

After 80 swabs in various parts of the plant tested negative to salmonella, Diamond began production of food last week.

Diamond insists that no pets were affected with salmonella. However, if your pet has shown the following symptoms - decreased appetite, fever abdominal pain, lethargy has diarrhea, fever or vomiting, please contact your veterinarian immediately.

Individuals not washing their hands thoroughly after handling the potentially tainted food can become infected with Salmonella after exposure.

“According to the Centers for Disease Control, people who are more likely to be affected by Salmonella include infants, children younger than 5 years old, organ transplant patients, people with HIV/AIDS and people receiving treatment for cancer. The U.S. Centers for Disease Control (CDC) have received a limited number of reports of salmonellosis, the illness caused by Salmonella. Diamond is working with the CDC, but due to patient confidentiality, Diamond cannot comment further.”

Consumer Hotline Information:

Diamond:  866.918.8756  8am - 6pm EST  Monday - Sunday or www.diamondpetrecall.com

Wellpet : 877.227.9587  8am - 6pm EST Monday - Friday and

9am - 5pm Saturday/Sunday

Natural Balance : 800.829.4493  8am - 5pm EST or www.naturalbalanceinc.com

Canidae : 800.398.1600  Press 1 for Consumer Service.   9am - 5pm PST

This post is contributed by a community member. The views expressed in this blog are those of the author and do not necessarily reflect those of Patch Media Corporation. Everyone is welcome to submit a post to Patch. If you'd like to post a blog, go here to get started.

Abner Wood May 08, 2012 at 05:05 PM
What is wrong with Diamond,This is the 2nd time I heard of them doing this,The 1st time they killed a bunch peoples pets,now this. To lazy to keep the place clean,just wanna sit around an rake in the money,If I realized wellness was associated with Diamond I would have stopped buying it a long time ago.This whole countrys goin down the crapper.
Justine May 09, 2012 at 12:41 AM
Only on the east coast everyone. No west coast bags are affected, unless product was purchased online, in which, that product MAY have come from the south Carolina plant. Pet food stores on the west coast do not get product from the affected plant.
mary parker May 11, 2012 at 06:45 AM
The statement about introducing a veriety to your pets diet is sometimes and in most cases harmfull to your pet. Causing upset stomachs and diharea. Changing a dogs food all of the time is bad for your dog.
Your Healthy Pet May 11, 2012 at 09:56 AM
Actually, it should NOT be a problem changing a dog's food. We have two dogs and they eat a different protein (we feed raw) all the time. If you introduce a new food slowly, most dogs should not have any issues. If you do that, then when there is a recall of dog food, you won't have to scramble around trying to figure out what food your dog can now eat. A varied diet is actually good for your pets.
chick45 May 11, 2012 at 09:57 AM
That's the reason why I have been making my own dog food.


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