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Energy Efficient Windows Clearly Better

Federal rules governing energy-efficiency claims can help consumers make smart budget choices when installing new windows.

Connecticut BBB Helps Consumers Compare and Choose

The warm weather is here and many consumers are looking to make home improvements while sticking to a budget. Connecticut BBB advises consumers to balance cost effectiveness with energy efficiency, inasmuch as more efficient windows, doors and skylights can result in significant long term energy savings.


Start by looking for products that carry the Energy Performance Ratings label from the National Fenestration Rating Council (NFRC). The label can help determine how well a product will perform its key functions - helping to keep your home cooler in the summer and warmer in the winter, keeping out wind and resisting condensation.  Information on the label enables builders and consumers to reliably compare one product with another, and make informed decisions.

As with any home improvement project, it’s important to make sure you are dealing with a reputable contractor and high quality materials.  Connecticut BBB encourages consumers to consult with their home contractor to see that all energy performance materials carry this information label.

If you are looking for a well-insulated room, check the window’s “U-Factor” - During the cold winter months, you’ll want to make sure your windows are trapping heat. U-Factor ratings generally fall between 0.20 and 1.20. The lower the U-value, the greater a window's resistance to heat flow and the better its insulating value.

Is your room sunny and bright? - The Solar Heat Gain Coefficient (SHGC) rates how much solar radiation is admitted through the window. SHGC is expressed as a number between 0 and 1. The lower a window's solar heat gain coefficient, the less solar heat it transmits in the house.

Are you looking for a well-lit room or light that’s more muted? - Visible Transmittance (VT) is an optical property that indicates the amount of visible light transmitted through the window. VT is expressed as a number between 0 and 1. The higher the VT, the more light is transmitted.

Make sure your window doesn’t give off any unwanted breeziness - Heat loss and gain occur by Air Leakage (AL) through cracks in the window assembly. The lower the AL, the less air will pass through cracks in the window assembly.

Check to see that your window will be free from any water leakage - The higher the Condensation Resistance (CR) rating, the better a product is at resisting formation of condensation. While this rating cannot predict condensation, it can provide a credible method of comparing the potential of various products for condensation formation. CR is expressed as a number between 1 and 100.

For more home improvement tips you can trust, visit http://www.ct.bbb.org and for more information on the Energy Performance Ratings label, visit http://www.nfrc.org .

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Denise Kopasz August 21, 2012 at 10:11 pm
thanks for this information it is helpful. Any rebates for windows and roofing that homeowners can look into
Sean M August 23, 2012 at 02:09 pm
I was in the business for a long time. Any new vinyl double hung window should have a u-factor of 0.30. That is excellent for this style. Casements and picture windows have slightly better ratings due to have less area of leakage.
Purchasing a windows with Low-E and Argon is a must to get a sufficient U-Factor. 0.30 to 0.32 is a good product. I would never ever buy anything from Depot or Lowes. They consistently sell inferior products. Home Depot at Home Services offers better quality products, but their pricing is quite high.
Mr D. August 30, 2012 at 03:51 am
We had good quality low-e vinyl windows installed 3 years ago, very happy with them. House is quieter, no draft, loom better and the energy savings will pay for the windows in less than 10 years. No Home Depot junk, good quality made in CT.
Sean M August 30, 2012 at 12:59 pm
The Pella window is a branded window specifically for the box stores. Anderson is a poor quality product. When I was in the business, the cranks in the casements were a constant problem. And yes they were low quality when I was in the business a few years back.
The Pella wood windows were too expensive to install. There is minimal need to go to rough opening when you can get replacement windows for a fraction of the price installed. What matters on windows is heat reflection, which is covered in U-factor. 0.30 is excellent for a double hung window. It has been a few years, but I suspect my information is current.
Mr. T September 1, 2012 at 04:04 pm
Mr D., you didn't mention which brand of windows you purchased. Could you please provide that information? (We're currently researching Pella & Anderson windows; were your windows either of these? Or perhaps Marvin windows? Please advise.) Thank you.
Mr D. September 1, 2012 at 04:17 pm
Mercury Excelum. It's a small manufacturer in Windsor, CT. They make high efficiency replacement vinyl windows that look good (read: not cheap), are well built and the vinyl is colored all the way through so it won't fade over time.
Significantly cheaper than Andersen, although you can't get wrong with Andersen windows. I had some on my previous home and they were excellent.
Steven DeVaux September 1, 2012 at 04:45 pm
Outstanding explaination for John.Public. Thanks!
ctmom September 1, 2012 at 05:27 pm
I don't know how much Andersen has changed in recent years, but we bought a 50-year old house with what certainly appeared to be original Andersen crank out casements ... and they were in great shape. We had to replace them only because we did a gut remodel that required it (and we replaced them with Andersens because that's what our architect recommended). Perhaps newer Andersen products are of lesser quality (maybe they're now being made in China?) but I think Mr. Murphy's unilateral condemnation of them is unfair. There's plenty of anecdotal evidence (like our house) of Andersens which have stood the test of time admirably. (He also must have a great deal more money to spend on such things than most of us!!) Our architect recommended them for our remodeling job, though in fairness, they were ordered directly from a distributor, not through a big box store. We have been VERY happy with both the windows (casements) and the Andersen French doors.
Sean M September 2, 2012 at 04:30 am
I used to sell this product. Very high quality. Anderson is no where near as good as the image.
If you want wood replacement, look into the Harvey window. Do not use sash kits.
Sean M September 2, 2012 at 04:31 am
I was in the business. We would not sell Anderson because of the numerous issues with them and they were significantly more expensive than many high quality windows.
OpportunistWatch September 2, 2012 at 01:10 pm
Pella and Anderson windows are not a good choice based on experience with both. The Anderson window is a mass market big box window along with Pella that have always had issues but that keeps their name out there.
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Susan Sawyer June 17, 2013 at 07:13 am
Sad that their owners didn't keep searching until they found a house that would accept two cats. IRead More hope they find good homes.
Liz Cameron June 17, 2013 at 02:50 pm
To clarify, they have 4 cats, and they're only able to take two of them, plus their 14 year old dog.Read More It was a struggle for them to even find a way to get the dog in the rental agreement, otherwise they would have tried to take them. :(
Susan Sawyer June 17, 2013 at 07:20 pm
Sad that they had to leave these beauties behind. I'm sure they are heartbroken over it.
CB June 13, 2013 at 10:19 am
Is it still for sale? I might be interested in the dyer if your willing to separate the pair.